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Category: Modern Media


Modern Media, Unified communications

Transforming Customer Service: The Evolving Landscape of UCaaS and CCaaS

February 22, 2024

Via: No Jitter

As many enterprises kick-start their Generative AI journey in customer service, the burning question is: How much longer will the human-centric contact center exist? With the increasing power of large language models, it’s clear that AI will play a major […]


Modern Media, Unified communications

Klearcom: One of the Hidden Gems at Enterprise Connect 2024

February 22, 2024

Via: No Jitter

If you are like me, you walk the exhibit hall at Enterprise Connect with a plan of the booths you definitely want to visit – to see a demo, visit with a solution provider or talk to an expert. Along […]


Broadcast, Modern Media

Live Czech Philharmonic Concert Productions Hit a High Note with Help from AJA Gear

February 22, 2024

Via: Broadcast Beat

Prague’s Czech Philharmonic Symphony Orchestra has broadened its global footprint in recent years by transforming the Rudolfinum concert hall, where it performs, into an international stage via live video broadcast and streaming technology. Rudolfinum Technical Supervisor Dušan Bajtoš is responsible […]


Internet, Modern Media

Movistar gets ready to launch 5G service in Colombia

February 22, 2024

Via: RCR Wireless News

Colombian mobile operator Movistar, owned by Spanish telco Telefonica, announced plans to launch 5G services in the coming weeks. In an initial phase, Movistar said its 5G technology will be available in the main urban areas across the country, the […]


Modern Media, Unified communications

Your Guide to Piloting Microsoft Copilot

February 21, 2024

Via: No Jitter

In aviation the copilot, more formally the “first officer”, is the second in command to the captain, or pilot, of the aircraft. The copilot is not an apprentice; they are a fully trained professional pilot who shares the flying duties […]


Modern Media, Unified communications

Making Sense of Your Contact Center Workspace Options

February 21, 2024

Via: No Jitter

In the first part of this series, we explored the critical capabilities of a modern contact center desktop and summarized the five main technology options — CCaaS built-in workspaces, specialized desktops, CRM applications, event-driven frameworks, and web development frameworks. In […]


Internet, Modern Media

Elisa, Nokia showcase 5G-Advanced L4S technology in Finland

February 21, 2024

Via: RCR Wireless News

Finnish communications service provider Elisa and Nokia claimed to be the first to showcase 5G-Advanced L4S technology for real-time applications in congested network environments in the Nordics. Nokia and Elisa explained that this new technology feature in 5G Advanced standalone […]


Internet, Modern Media

SK Telecom, NTT Docomo unveil technical outlook on vRAN

February 21, 2024

Via: RCR Wireless News

Japanese operator NTT Docomo and South Korean carrier SK Telecom have released a white paper summarizing the technical outlook for base station equipment using virtualization technology. The two Asian carriers said that this white paper is the latest result of […]


Modern Media, Unified communications

More Webex News from Cisco Live

February 20, 2024

Via: No Jitter

Cisco recently hosted Cisco Live in Amsterdam, and as usual, the company made a lot of major announcements, many of which were covered in this post by Zeus Karavala. However, also as usual, there were many more announcements than those […]


Broadcast, Modern Media

Custom Consoles to Introduce Latest-Generation M-Desk Technical HA Desk at TSE Birmingham and MPTS London

February 20, 2024

Via: Broadcast Beat

Custom Consoles announces its trade show lineup for 2024. The company will exhibit examples of its latest control room consoles on stand 5/L40 at The Security Event (NEC Birmingham, 30 April 30 – 2 May) and on stand J26 at […]


Broadcast, Modern Media

Zixi and Verizon Business Team offers next-generation 5G M&E Workflows

February 20, 2024

Via: Broadcast Beat

Zixi, the industry leader for enabling dependable, low latency, live broadcast-quality video over any IP network, and provider of the award-winning Software-Defined Video Platform (SDVP®) today announced an executed co-sell agreement with Verizon, coupling their world-class network infrastructure with Zixi’s […]


Local area networks and wide area networks, Modern Media

Vodafone kicks off O-RAN deployments in Romania

February 20, 2024

Via: RCR Wireless News

Vodafone said it is installing new Open Radio Access Network (O-RAN) sites in 20 cities across Romania. In Romania, Vodafone said it is working with several partners, including Samsung for 2G, 4G and 5G radio and baseband units, Dell PowerEdge […]


Broadcast, Modern Media

Platform Communications launches expanded content marketing offering with the appointment of James McKeown

February 19, 2024

Via: Broadcast Beat

Platform Communications, the team behind some of the most talked about brands in media and technology, announces the appointment of James McKeown as Director, leading a comprehensive suite of content marketing services. The new division, called “Story”, will work alongside […]


Broadcast, Modern Media

OOONA Collaborates with BSLBT to Pioneer Course for Deaf BSL Users

February 19, 2024

Via: Broadcast Beat

OOONA, a global provider of professional management and production tools for the media localisation industry, today announced its collaboration with the British Sign Language Broadcasting Trust (BSLBT). This ground-breaking partnership marks the start of a unique training initiative on OOONA’s […]


Internet, Modern Media

The golden bands and the future of 6G (Reader Forum)

February 19, 2024

Via: RCR Wireless News

World Radiocommunications Conference (WRC) 2023 concluded just two months ago, but its decisions on next-generation spectrum are already having a big impact on 6G. This month an International Telecommunication Union (ITU) meeting in Geneva hosted spectrum experts seeking to chart […]


Internet, Modern Media

Verizon to deploy private 5G networks across NHL arenas

February 19, 2024

Via: RCR Wireless News

U.S. carrier Verizon and the National Hockey League (NHL) announced a multi-year sponsorship renewal under which the telco will continue to be the league’s official partner in the 5G field. Additionally, as an official technology partner for the NHL, Verizon […]


Modern Media, Unified communications

No Jitter Roll: AI News from Slack, Otter.ai, Medallia and Conversica

February 16, 2024

Via: No Jitter

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, we highlight: The arrival of Slack AI and its initial capabilities; Otter.ai’s new Meeting GenAI product; four new generative […]


Modern Media, Unified communications

Assessing Gen AI’s Impact in the Contact Center, Part 2

February 16, 2024

Via: No Jitter

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those […]


Local area networks and wide area networks, Modern Media

Telus, Samsung claim Canada’s first 5G vRAN, O-RAN network

February 16, 2024

Via: RCR Wireless News

Canadian operator Telus and Samsung Electronics announced that they will build what they say will be Canada’s first commercial virtualized and Open RAN (O-RAN) network. The companies said they are expanding their collaboration from greenfield to brownfield deployments. The partners […]


Modern Media, Unified communications

Assessing Gen AI’s Impact in the Contact Center, Part 1

February 15, 2024

Via: No Jitter

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those […]