Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: Genesys introduces a new employee experience (EX) product, Webex and Voiceitt partner to make video meetings more accessible for people with disabilities, and Veeting introduces an AI agent into its collaboration platform.
Genesys Launches New AI-Powered Employee Experience Solution
Genesys Cloud EX is a new employee experience solution from the company known for its contact center products. The Genesys Cloud EX product, which can be deployed on a standalone basis, provides companies with workforce, quality, and performance management through a single user interface. Some specific capabilities of the product include: