Tag: customers

October 10, 2016

T-Mobile says it has resolved “calling issues” that prompted numerous social media postings early Friday of cellphone service problems. The company’s media relations department says in an email to The Associated Press that “there were some calling issues nationwide for […]

October 3, 2016

Eligible AT&T 1 Gbps FTTH customers will no longer have to give up some of their privacy in order to get the current lowest price available for the speed tier in their market. AT&T will sunset the Internet Preferences requirement for GigaPower […]

August 10, 2016

The proposal of FCC chairman Tom Wheeler (dating January 2015) regarding the minimum broadband standard of 25Mbps further turned into an yearlong controversy where opposing parties disputed how much broadband is enough for usual customers. The industry claims that the […]

July 18, 2016

Imagine if your customers and partners had seamless and effective access to your company’s most knowledgeable people on your products and services. In essence, you would have the ability to make every employee a customer service expert, able to address […]

June 17, 2016

Slic Network Solutions residential customers in St. Lawrence and Franklin counties in New York just had their internet speeds doubled through what the company is calling a “silent” and painless upgrade. Depending on the service package, those customers can now […]

June 13, 2016

Millions of Dish TV subscribers lost access to one or more channels Sunday night because of a fight over how much the satellite TV company should pay for the channels. Channel owner Tribune Media Co. says its local stations, like […]

May 18, 2016

Frontier Communications has hatched a strategy to alleviate service issues in Dallas-Fort Worth under which customers have been suffering since the telco took over Verizon’s wireline facilities in Texas in April. The carrier has been inundated with complaints of outages […]

April 6, 2016

AT&T announced upcoming changes to its U-verse broadband service, including an unlimited data option and increased data allotments for current service tiers. The telecom giant said beginning May 23, customers with stand alone U-verse home Internet service will be able […]

March 14, 2016

Madstar Mobile is pleased to announce that its customers may now make cash payments via MoneyGram. MoneyGram provides access to financial services for consumers and businesses around the world. MoneyGram’s services are available in 200 countries and territories and in […]

January 7, 2016

GTCR, a leading private equity firm, announced today that it has signed a definitive agreement to acquire Onvoy, LLC (“Onvoy” or the “Company”), from Communications Infrastructure Investments.  Onvoy, headquartered in Minneapolis, Minnesota, is a leading provider of wholesale voice-enabling services […]