Internet, Modern Media, Unified communications

The Renaissance of Voice Communications

October 8, 2019

Via: No Jitter

The rise of digital communications led many pundits to predict the demise of voice as a medium for customer communications. Speech plays a unique role though, and several technological developments are giving it a second life. Voice has remained pervasive […]


Speech Applications Are Vulnerable, Too

October 4, 2019

Via: No Jitter

All software applications are vulnerable, and speech apps are no exception — well worth keeping in mind given the proliferation of smart speakers, digital voice assistants, voice user interfaces, and voice-based authentication and identification systems. You can’t afford to dismiss […]


Avaya Expands Its A.I.Connect Ecosystem

January 16, 2019

Via: No Jitter

Following on a strong 2018 that saw Avaya rejoin the ranks of publicly traded companies, launch new cloud services and a marketplace, and hire some big-name people, Avaya today announced two new partners to its A.I.Connect program, bringing the total […]

Networks & Systems

Optimizing RTC with Machine Learning

November 5, 2018

Via: No Jitter

Can machine learning improve media quality more than the people who develop media algorithms? Sure it can. Even if engineers don’t believe it yet. I’ll start with an explanation from another domain — the one of games. Last year, a […]