Welcome to No Jitter Roll, our regular round-up of communications and collaboration news. In today’s NJR, Zoom and Genesys expand their contact center partnership, Upstream announces AI integrations, and Panasonic Connect reveals hardware for the hybrid office.
Zoom and Genesys Expand Phone Partnership
Zoom and contact center service provider Genesys expanded the terms of their partnership, per a press release that says the two companies are “building upon their integration between Zoom Phone and Genesys Cloud CX.”
