International Data Corporation (IDC) today published a new vendor assessment for 2019 featuring nine vendors in the worldwide unified communications and collaboration (UC&C) market. The IDC MarketScape report positions four vendors (Avaya, Cisco, Microsoft, and Mitel) as “Leaders” in the UC&C market for 2019 in addition to five vendors positioned as “Major Players” (Alcatel-Lucent Enterprise, Google, Huawei, NEC, and Unify).
“Decisions are past due for many organizations that have not yet migrated their legacy voice platforms (i.e., analog, digital, TDM) to new IP telephony, VoIP, or UC&C solutions. Organizations should have already planned for this fundamental shift in business communications,” according to Rich Costello, senior research analyst, Unified Communications & Collaboration/Enterprise Communications Infrastructure at IDC.
