Evolving customer expectations, the rise of digital communications, and breakthroughs in artificial intelligence are dramatically changing the way companies interact with their customers. At Enterprise Connect 2024, the Innovation Showcase intends to profile several new solutions in CX.
The Innovation Showcase is the part of Enterprise Connect that is dedicated to new vendors. A key requirement for consideration is that the vendor cannot be a prior EC exhibitor. The Showcase exists to introduce new vendors to EC attendees. Each year, the Innovation Showcase sets a theme, and in 2024 the theme is customer experience.