It’s been an interesting 12 months for the telecommunications industry. From the rise of generative artificial intelligence (AI) to ongoing macroeconomic instability, telcos have had to take a hard look at their business models and shift their strategies.
Traditionally, revenue growth has been the top priority, but we’re now seeing a focus on maximizing efficiencies in the face of more expensive access to financing. Only one in 10 telcos have reduced their operational expenditure (opex) over revenue in the last decade, according to Omdia. Worldwide spend on digital transformation is forecast to reach nearly $3.9 trillion in 2027, and there will be deep curves in the telco industry on how to use capital expenditure (capex).
