As covered last week on No Jitter, Avaya has announced a number of updates to its Spaces team — or workstream, in its parlance — collaboration platform, which it has quietly built into a best-in-class tool for meetings. I find it easy to use, well designed, and able to deliver high-quality and audio and video. But in many ways, Spaces isn’t as much a product as it is an example of how to build an application on a communications platform-as-a-service (CPaaS) back end — in this case, the Avaya OneCloud CPaaS, which provides APIs and other resources for communications-enabling applications and workflows.
