The news about Zoom requiring some of its workers to come back to the office makes for an easy gotcha, the kind that many media outlets find hard to resist. The article linked in the previous sentence is far from the only one whose headline starts, “Even Zoom….” And of course those who hate remote work on principle have been especially gleeful. “Well, I think that about settles it. Back to work everyone. The Slackofficene Era is over,” tweeted one such partisan.
Zoom’s move is worthy of a much more nuanced response and a closer examination not just of the state of hybrid work, but also the state of Zoom.