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RPA: Time to Automate Communication Processes for Value

November 17, 2020

Via: No Jitter

Most No Jitter readers have some responsibility for the efficiency, effectiveness, value, and cost of communications within the enterprise.

Viewed simply, this responsibility requires focusing on the devices, software, and networks that enable communications and on the staff operating and maintaining those systems for users. The metrics are usually straightforward: reliability and cost. Operating with this focus is fine, but seems suboptimal in today’s world of powerful cloud-based software.

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