As the largest telecommunications operator in Switzerland, more than 2 million consumers count on Swisscom to deliver communications services. So when it decided to transition them from fixed line telephony to Voice over IP (VoIP)-based services, Swisscom needed a better view into its network performance—both so that it could maintain service quality through the transition, and so that it could understand the limits of its network and position it for growth.
Swisscom has deployed the Oracle Communications Operations Monitor to get this complete, real-time view of the network, enabling it to be proactive in how it uses its network and identify potential issues before services are affected.
