Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR highlights Salesforce’s AI Cloud solution that incorporates generative AI across its portfolio; product news from Verint which includes AI capabilities, CCaaS and employee experience management; as well as a new audio/video collaboration device from Lenovo, video bars from Sennheiser and Jabra that are designed to support the hybrid workforce; a global CCaaS partnership between Bandwidth and Miratech; and, finally, some generative AI news from Invoca.