Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week: as part of its cloud contact center Harmony update, Operata launches its generative AI-powered Tenor AI; Nureva debuts its Microsoft Teams-certified microphone and speaker bar for large rooms; Ooma backs up POTS with its AirDial auto-failover Multipath technology; Intradiem’s ACD and WFM contact center automation solutions are now available on Genesys AppFoundry; and Cyara augments its conversational AI testing by acquiring QBox.
