The ritual of logging on to a meeting with remote participants – whether over the phone or over a video conferencing platform – can be fraught with technical difficulties that frustrate the participants and eat up the time allotted for collaboration. Joshua Baever, Senior Systems Reliability Engineer at T-Mobile, was charged with finding a way to make videoconferencing work for T-Mobile’s employees across multiple campuses.
During Cisco Live in June 2023, Baever sat down with No Jitter to explain why reducing hybrid meeting participants’ log-in times matters to a company’s bottom line, how to identify the pain points in meeting experiences, and what it was like working with Cisco to outfit 2,000-plus conference rooms with Webex during the beginning of the pandemic.
