At Frost & Sullivan, the Connected Work research team recently completed one of its flagship studies that provide a detailed overview of the state of the global cloud meetings and team collaboration market. The scope of the study encompasses public-cloud multi-tenant web/video meetings and team collaboration/messaging services as offered by the original service provider—and doesn’t include sales of third-party solutions. Revenue estimations exclude any workload component not directly related to the cloud meetings and team collaboration functionality (e.g., telephony, productivity apps, customer relationship management (CRM), contact center, etc.)
