Welcome to the No Jitter Roll, the regular roundup of news about collaboration and communication. In today’s edition, we have a contact center roundup with the latest on a provider going private equity and an AI-based feature for sentiment analysis.
Zendesk Is Acquired: What’s Next?
Contact center provider Zendesk has entered into a definitive agreement to be acquired by an investor group led by private equity firms Permira and Hellman & Friedman. The all-cash transaction is estimated to be worth $10.2 billion, and Zendesk shareholders will receive $77.50 per share.
