Workforce engagement management leader Calabrio this week announced their acquisition of Wysdom.AI. Wysdom has been a pioneer in developing software and services to help companies optimize the performance of their virtual agents. With this acquisition, Calabrio addresses two of its 2024 development themes: increased support for digital interactions and expanded use of AI in the portfolio.
As both Calabrio and Wysdom are privately held companies, financial details of the transaction were not disclosed. Pitchbook reports that Wysdom has received $14.75 million in investments in several funding rounds, the last in 2019 with participation from the Microsoft Accelerator.
