For the past few years, we’ve had a category in our Best of Enterprise Connect awards for “Most Innovative Use of AI.” With our industry—and indeed the culture—focused on AI as never before, it’ll be fascinating to see what kind of entries we get in that category for our Best of EC 2023 contest. But “AI” may not be the most interesting word in that category’s name; arguably, “use” is what’s really differentiating and compelling here.
The tech world has spent the last several weeks fixated on ChatGPT, the tool from OpenAI that seems to have changed the conversation about AI (while also making itself a part of that conversation).
