Welcome to the latest edition of the No Jitter Roll. In this edition: We start out with some research coming from Frost & Sullivan, then look at a new Operator Connect option, and finish with a Webex Meetings update for iPad users.
Frost & Sullivan & Webhelp Find Contact Centers Embracing WFH
In a research study commissioned by Webhelp, Frost & Sullivan shared findings from a survey of over 1,000 senior CX management professionals and how they are planning to improve CX in the future.