The steady pace of change and innovation is what makes enterprise communications interesting. But these changes aren’t limited to technologies. Innovations in pricing models are easy to overlook, but they can be as or more disruptive. Usage-based pricing models are poised to be the next big change in communications.
There’s an episode of the Brady Bunch (see below) where Mike Brady installs a payphone in an attempt to lower telecom costs. He was implementing usage-based pricing intending to reduce costs.