Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those charged with evaluating and/or implementing Gen AI to have a better sense of which technologies will best meet the needs of their organizations and customers.
In this conversation, we spoke with Raghu Ravinutala, the CEO and Co-Founder of Yellow.ai about how automating customer interactions with a generative AI-powered virtual agent can improve CX and how enterprises can evaluate the ROI of this type of solution.