Tag: private information


Sophisticated Data Collection Means Sophisticated Data Dilemmas

May 2, 2022

Via: No Jitter

To me, one of the great takeaways from Enterprise Connect 2022 was the discussion of increasing levels of sophistication in data collection—some might call it “strip mining”—and repackaging that data for other uses, i.e., revenue generation. From the contact center […]

Networks & Systems

5 Web Conferencing Security Best Practices

June 29, 2021

Via: No Jitter

Security has surpassed performance, cost, and manageability as the top design consideration for any network, communications, or applications project. Taking this into account, enterprises must take five additional steps to secure their web conferences that contain confidential or private information. […]


Still Confused About GDPR? The EU Thought So

December 7, 2018

Via: No Jitter

In late November, the European Data Protection Board (EDPB) issued draft guidelines to help — at least a bit — entities outside the EU define their responsibilities and obligations under the EU’s General Data Protection Rule (GDPR). Since GDPR took […]