Security has surpassed performance, cost, and manageability as the top design consideration for any network, communications, or applications project. Taking this into account, enterprises must take five additional steps to secure their web conferences that contain confidential or private information. Let us review.
- Get Rid of the Dial-in Option — Yes, I said it. Standard phone calls don’t offer the level of security that you get in a conferencing or collaboration platform. For example, hackers can spoof phone numbers and voices (see related No Jitter article), and there’s no mutual authentication. Plus, calls don’t offer end-to-end encryption, and a third party can tap into them. Everyone has a smart device these days that can support a web conferencing client, so it’s necessary to be extra careful.
