Tag: phone

January 14, 2021

Cloud video provider Zoom is celebrating the second anniversary of Zoom Phone with news that it has sold one million seats of the calling service. When Zoom released its calling service, then named Zoom Voice, in January 2019, some industry […]

July 29, 2020

As a newbie to the UCaaS industry, a question arose as I studied the annual provider scorecard Omdia published a few months ago. I wondered, “Why aren’t Cisco, Microsoft, and Zoom on the list, let alone at the top?” To […]

December 12, 2019

Phone.com today introduced a new live call answering service, Live Receptionist, the latest addition to its comprehensive portfolio of cloud-based unified communications (UCaaS) and business phone services. Staffed by U.S.-based professionals skilled in the nuances of customer service, Live Receptionist […]

June 8, 2017

Collaboration and communications locally and remotely are important for the success of any organization. We are not all in the same place at the same time. Conferencing technologies keep evolving and improving. The problems to overcome that produce useful conferencing […]

April 28, 2017

Wireless communications is a technology that is used every day. Across society, there is a move away from using the internet on desktop computers and towards smartphones, tablets and laptops. Engineers at the University of Bristol have developed a novel […]

March 27, 2017

IP phones are important components in unified communications deployments, so optimizing their provisioning and management is critical. In that context, an organization must clearly understand the distinction between the two. IP phone provisioning certainly isn’t rocket science. Using Dynamic Host […]

November 22, 2016

I want to take a real-world example of a large enterprise that has deployed 20,000 IP phones amongst its employees. There are several levels to the cost savings, but it starts with the basic element of a managed IP phone […]