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Modern Media, Unified communications

NICE InterACT: A Revolution in Contact Center Recording

June 16, 2021

Via: No Jitter

Leading the voice recording market brings absolute satisfaction — yet it also presents a responsibility to be ahead of the game and anticipate tomorrow’s drivers and the contact center’s IT needs to support organizations’ growth in a highly competitive consumer […]


Internet, Modern Media

Verizon bullish on continued Fios strength, FWA prospects

June 16, 2021

Via: Fierce Telecom News

Verizon CFO Matt Ellis expressed confidence the company’s Fios business would continue to grow, despite a rapidly changing competitive landscape. Speaking during a Credit Suisse investor conference, Ellis noted its Fios customer base at the end of Q1 2021 was […]


News

GSMA: One-third of MWC Barcelona attendees will be virtual

June 16, 2021

Via: RCR Wireless News

‘Re-convening is a must so, adapting is paramount,’ says GSMA CEO With this year’s Mobile World Congress Barcelona less than two weeks away, the GSMA is releasing additional details on how it is supporting virtual participation in the event. GSMA […]


Local area networks and wide area networks, Modern Media

Canada kicks off tender to award 5G spectrum in the 3.5 GHz band

June 16, 2021

Via: RCR Wireless News

The Canadian government kicked off on June 15 an auction of 5G frequencies, a process that had been delayed due to the Covid-19 pandemic. The tender will award licenses to operate spectrum in the 3.5 GHz band. The spectrum auction, […]


Networks & Systems

CPaaS: A Fast-Growing Market in a Crowded Space

June 15, 2021

Via: No Jitter

The rapid growth of cloud players in the business communications space has stolen headlines lately. One particular piece of news that caught my attention is Vonage communications platform as a service (CPaaS) revenues now represent nearly half of its commercial […]


Modern Media, Unified communications

Future of Work: What It Means for the Contact Center

June 15, 2021

Via: No Jitter

The future of work as a business theme has been around for several years but came to prominence during the pandemic. As early as September 2020, Nicole Herskowitz, general manager for Microsoft Teams, authored the No Jitter post, “Reimagining Future […]


Modern Media, Radio and television

AminoOS and Engage enable PCCW Media to offer TV Video Service merging Pay TV and Streaming

June 15, 2021

Via: Broadcast Beat

Amino, the global media and entertainment technology solutions provider, today announced that it is working with PCCW Media, a leading, fully integrated multimedia and entertainment company headquartered in Hong Kong, to upgrade the user experience of its pioneering Now TV […]


Modern Media, Radio and television

ATEME to Enable Outstanding Video Quality for Korea’s Largest Broadcaster KBS

June 15, 2021

Via: Broadcast Beat

ATEME, the leader in video delivery solutions for broadcast, cable TV, DTH, IPTV and OTT, today announced that Korean broadcaster KBS has selected ATEME’s Kyrion encoders to update its legacy infrastructure, enabling broadcasting in high-quality MPEG-2 HD. As the largest […]


News

Red Bee and FabriQ Delivered The Streamers Concert Series to 5.6 Million Viewers

June 15, 2021

Via: Broadcast Beat

Red Bee Media and FabriQ Media Group have now delivered three livestreamed concerts with the Dutch band The Streamers, to a global audience of 5.6 million people, across 88 countries in total. The third and final installment of the concert […]


Networks & Systems

Understanding Ribbon Connect for Microsoft Teams Direct Routing

June 14, 2021

Via: No Jitter

Ribbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and Microsoft Teams Phone System. This differs from call forking, which all Microsoft […]