When I work with enterprise clients nowadays on their digital transformation (DX) initiatives, one typical response especially from C-suite level is that DX is so comprehensive to plan, pilot and implement, that the teams often get overwhelmed by all the projects, technologies and applications involved. Strategically, what would make a pivotal guide that can connect the dots for the DX journey?
I always believe for DX to happen along the right track, people would need to engage with the so called “bridge type” thinking, which links together the past, present and future. The past summarizes what you have so far, the present identifies what you need to transform today, and the future opens new business paradigms forward.
