Procure IT, a game-changing data-driven IT procurement and management company, announced today that it has tapped John Cooper, an 18-year communications veteran, to lead the company’s enterprise consulting practice focused on helping businesses leverage next-generation voice technologies to improve customer experience (CX) and employee experience (EX).
“Voice transformation is emerging as the next critical phase of businesses’ digital journey,” said Randy Jeter, Procure IT Founder and Managing Partner. “We’re thrilled to have a forward-thinking executive with John Cooper’s experience and enthusiasm lead the Procure IT team in helping our business clients capitalize on this promising opportunity.”
