Tag: Public Sector

Modern Media, Worldwide equipment

Nelnet Awarded GSA Schedule to Expand Support for Government Agencies

July 26, 2023

Via: PR Newswire

Nelnet (NYSE: NNI), a student loan servicing, back-office, contact center, and technology provider for government agencies, is pleased to announce its latest achievement in supporting the public sector. As part of its strategic expansion efforts, Nelnet has secured a GSA […]

Modern Media, Unified communications

3 Factors Driving the Public Sector to Cloud Contact Center

April 28, 2021

Via: No Jitter

As organizations face rising customer expectations for personalization and interaction, the limits of on-premises contact centers are evident. IT decision makers in the public sector have been adopting cloud-based contact centers to address this concern. According to a recent study […]