Modern Media, Unified communications
February 1, 2022
Via: No JitterEventually, this pandemic will end. Many believed it would end in 2020, then in 2021, but 2022 feels lucky to me. And many bosses are chomping at the bit to get their employees back into the office. But getting the […]
May 27, 2021
Via: No JitterIt’s been a year since we sent almost all contact center customer service representatives (CSRs) to work from home (WFH). Yet, it’s estimated that only 52% of the CSRs today are—which is still a surprisingly low amount considering that most […]
July 11, 2024
July 2, 2024
July 11, 2024