July 7, 2021
Via: No JitterNICE today announced the launch of CXone SmartReach, based on technology from the acquisition of proactive conversational AI company ContactEngine. ContactEngine was founded in 2005 in Hartford, U.K., and later opened an office in McLean, Va. A team of linguists, […]
July 11, 2024
July 2, 2024
July 11, 2024