Tag: communicating

Networks & Systems

Human-Centered AI Enables an Empathetic Service Approach

July 20, 2021

Via: No Jitter

We now live in a world where artificial intelligence (AI) understands people’s emotions and sentiments and therefore makes informed and data-driven decisions with the intent of improving customer engagement through personalization. Personalization begins with empathy. To achieve, hyper-personalization enterprises must […]

Modern Media, Unified communications

Poly Phones: When Supply Chain Issues Hit Home

May 10, 2021

Via: No Jitter

Here on No Jitter I’ve previously written about my experience implementing Google Voice at a large, Fortune 500 company. As I noted, Poly is one of Google Cloud’s partners for enterprises needing physical phones, as is the case for my organization. Little […]