October 4, 2023
Via: No JitterShort codes have become a common way of communicating, either by necessity or by marketing. Think, for example, of the well-publicized 9-1-1 and 9-8-8 emergency numbers that save critical time in urgent situations. Other 3-digit short codes (most notably 2-1-1 […]
May 5, 2023
Via: PR NewswireAs more organizations leverage digital adoption platforms and facilitate changes in work culture, Info-Tech Research Group advises them integrate change and project management methodologies. However, aligning IT change management with project management can pose significant challenges, requiring IT leaders to […]
July 20, 2021
Via: No JitterWe now live in a world where artificial intelligence (AI) understands people’s emotions and sentiments and therefore makes informed and data-driven decisions with the intent of improving customer engagement through personalization. Personalization begins with empathy. To achieve, hyper-personalization enterprises must […]
Modern Media, Unified communications
May 10, 2021
Via: No JitterHere on No Jitter I’ve previously written about my experience implementing Google Voice at a large, Fortune 500 company. As I noted, Poly is one of Google Cloud’s partners for enterprises needing physical phones, as is the case for my organization. Little […]
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