March 5, 2021
Via: No JitterThis week we share announcements around a new agent performance and coaching product line, a UC headset launch, conversational AI, an A/V and UC management partnership, and a Microsoft Teams management tool. Observe.ai Coaching Tool Aimed at Improving Agent Performance […]
May 14, 2020
Via: No JitterIt was 2016 when I last wrote about Verizon’s One Talk mobile business service, though I have been tracking its progress both through Verizon and with my clients. While none of my clients have gone beyond the investigation stage of […]
July 11, 2024
July 2, 2024
July 11, 2024