March 5, 2021
Via: No JitterThis week we share announcements around a new agent performance and coaching product line, a UC headset launch, conversational AI, an A/V and UC management partnership, and a Microsoft Teams management tool. Observe.ai Coaching Tool Aimed at Improving Agent Performance […]
May 14, 2020
Via: No JitterIt was 2016 when I last wrote about Verizon’s One Talk mobile business service, though I have been tracking its progress both through Verizon and with my clients. While none of my clients have gone beyond the investigation stage of […]
September 21, 2023
September 19, 2023
September 14, 2023
September 22, 2023
August 29, 2023
September 21, 2023
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