October 6, 2023
Via: No JitterIt’s always seemed logical that AI’s first strong use case in the contact center would be in an agent assist capacity. Generative AI in particular might not be ready to show its face to the customer just yet, but surely […]
October 5, 2023
Via: PR NewswireThe “Radio Access Network – Global Strategic Business Report” report has been added to ResearchAndMarkets.com’s offering. The global radio access network market, estimated at $35.3 billion in 2022, is projected to witness significant growth, reaching a size of $51.7 billion […]
October 4, 2023
Via: No JitterShort codes have become a common way of communicating, either by necessity or by marketing. Think, for example, of the well-publicized 9-1-1 and 9-8-8 emergency numbers that save critical time in urgent situations. Other 3-digit short codes (most notably 2-1-1 […]
September 28, 2023
Via: No JitterWelcome to No Jitter’s Number of the Month, where we dig deeper into the research and data that’s shaping the communications technology industry. This month, we look at Calabrio’s State of the Contact Center 2023: Activating the Agent of the […]
September 27, 2023
Via: RCR Wireless NewsMeanwhile in other Sigfox news, Sigfox-parent Unabiz has sold a large-scale LoRaWAN network to a major shopping mall in the northeast of Singapore. NEX, a seven-storey shopping mall at the Serangoon bus station, located where the city-state’s Northeast and Circle […]
September 25, 2023
Via: RCR Wireless NewsIn the latest of our ongoing Telco AI Deep Dive series, Capgemini Americas Principal and NA Lead, AI & Analytics, Ajay Mohan draws on the firm’s own research around generative artificial intelligence (gen AI) to give a snapshot of the […]
September 22, 2023
Via: Telecom RamblingsAs behemoths like Google, Meta and Netflix continue to devour bandwidth across the network value chain, the common refrain among network providers who are investing so much to build the infrastructure on which platforms like these rely has been, “What […]
September 22, 2023
Via: PR NewswireAt its “F5G Evolution, Bringing Intelligence Everywhere” Summit held during HUAWEI CONNECT 2023, Huawei shared its F5G application practices with global customers and partners in industries spanning electric power, education, real estate, manufacturing, and healthcare. Furthermore, it launched a variety […]
September 18, 2023
Via: No JitterThe Voice & AI show occurred September 6-7, 2023, in Washington, DC; No Jitter (NJ) is attending some of the conference sessions virtually. Raj Koneru, CEO and Founder of Kore.ai, held the session “How Generative and Conversational AI is Transforming […]
September 14, 2023
Via: RCR Wireless NewsGerman carrier Deutsche Telekom launched its new “Campus Network Smart” solution, which will be delivered in collaboration with Microsoft, the operator said in a release. Deutsche Telekom noted that the launch follows a successful pilot with a leading pharmaceutical company […]
September 11, 2023
Via: Broadcast BeatToday, Amazon Web Services (AWS) announced that AWS Elemental Link UHD now supports AWS Elemental MediaConnect. Combining Link UHD with MediaConnect is a simple and cost-effective way to create live video workflows in the cloud, saving time and resources compared […]
September 1, 2023
Via: No JitterI’ve talked to quite a few enterprise IT folks who have a healthy skepticism about generative AI, at least in the near term. I don’t think they question that the technology has the potential to be transformative; they are just […]
August 30, 2023
Via: No JitterWelcome to No Jitter’s ongoing series, Conversations in Collaboration, in which we speak with executives and thought leaders about the key trends across the full stack of enterprise communications technologies. For this Conversation, NJ spoke with Phillip Heltewig, CEO and […]
August 29, 2023
Via: No JitterAcross tech in general, and customer experience (CX) in particular, no topic has been more dominant this year than artificial intelligence (AI). It has become the primary topic in inquiries, product roadmaps, product announcements, and vendor events. AI in CX […]
August 25, 2023
Via: Tech XploreMetasurfaces, artificially engineered surfaces that can manipulate electromagnetic signals in unique ways, have huge potential for several technological applications, including the implementation of sixth generation (6G) cellular communications. The limitations and vulnerabilities of these smart surfaces, however, are still poorly […]
August 21, 2023
Via: Broadcast BeatJust around the corner is the unmissable 2023 edition of IBC, with Amsterdam once again host to the global broadcast and satcom industries as they network, develop and learn. Renowned for high-performing, versatile and reliable backhaul solutions, ViaLite Communications will […]
August 18, 2023
Via: PR NewswireWiMi Hologram Cloud Inc. (NASDAQ: WIMI) (“WiMi” or the “Company”), a leading global Hologram Augmented Reality (“AR”) Technology provider, today announced that it developed a Mask R-CNN-based technique for intelligently extracting CSOs (feature space objects) and its reference points brings […]
August 7, 2023
Via: Broadcast BeatGB Labs will be exhibiting at IBC this year, demonstrating their latest innovation Unify Hub alongside their Nebula cloud storage in conjunction with technology partners Storj. Attendees will get the chance to see Unify Hub and Nebula in action, exploring […]
August 1, 2023
Via: No JitterIn conjunction with our Number of the Month article on consumer willingness to interact with artificial intelligence (AI)-powered solutions, No Jitter spoke with Ellen Loeshelle, Qualtrics’ Director of AI Product Development. She shared her insights on a variety of AI […]
July 27, 2023
Via: No JitterOn a flight earlier this year, I had the pleasure of sitting next to a retired CEO from a Fortune 500 company. One of the topics of conversation was travel, more specifically, Portugal, and the small seaside town of Nazaré. […]