Tag: featured

December 5, 2023

Microsoft’s flagship conference Ignite is worth paying attention to because the announcements at Ignite shape product roadmaps for the upcoming years; as such, analyzing the foundational Ignite announcements provides insight into how Microsoft Teams is likely to evolve. In conjunction […]

December 5, 2023

Cyberattacks continue to make headlines as hackers target an ever-growing number of organizations lacking comprehensive security measures. Particularly vulnerable to system intrusions are VoIP (Voice over IP) communications, responsible for converging data and voice traffic onto a common IP network. […]

December 4, 2023

When was the last time you used video or screen-sharing? Perhaps just today at a work meeting or over the last weekend when calling a distant relative or a child away at college? Or — let’s be real—to talk with […]

December 4, 2023

There has been a lot of talk over the last 6 months about the effect that the sudden rise of Generative AI will have on contact centers. I think there is now a general consensus that this technology will have […]

December 4, 2023

5G subscriptions in India are expected to reach 130 million by the end of 2023 and are forecast to grow to 860 million by 2029, according to the latest edition of the Ericsson Mobility report. Ericsson noted that 5G subscriptions […]

November 28, 2023

85% of industry leaders believe that rights owners are not actively addressing the changing needs of their media partners, according to Altman Solon’s 2023 Global Sports Media Survey. The survey of more than 2,500 sports fans and 150 top executives […]

November 28, 2023

Edgio, the platform of choice for speed, security, and simplicity at the edge, today announced the availability of Common Media Client Data (CMCD) reports for its Delivery clients to help companies gain better insight into how their streaming services perform […]

November 27, 2023

Vizrt, the leader in real-time graphics and live production solutions for content creators, celebrates the 10-year anniversary of Viz University. During a remarkable decade, Viz University, a learning platform that offers customers, partners and freelancers a library of product and […]

November 27, 2023

ATG Danmon reports sustained demand throughout 2023 for its systems planning, design and integration services. Recent activity has included a complete master control room relocation and upgrade for one of Europe’s highest profile news broadcasters. Projects have also been completed […]

November 27, 2023

The Motion Picture Sound Editors (MPSE) today announce that award‐winning actor, comedian, and author Patton Oswalt will host The 71st Annual Golden Reel Awards. The event will take place on Sunday, March 3, 2024, at the Wilshire Ebell Theatre in […]

November 22, 2023

Suppose we had a call center that nobody called? For well over a decade, companies have been trying to make that happen, first with those annoying “listen to the following menu because the options have changed” prompts, and then moving […]

November 22, 2023

China Unicom, the smallest Chinese mobile operator in the country by subscribers, deployed a total of 7,441 private 5G networks for businesses by the end of last month, the telco said in a statement. This number shows an increase of […]

November 20, 2023

In the conversations I have with customers, channel partners, and colleagues, the subject of Artificial Intelligence almost always comes up, especially conversational AI. There are good reasons behind this. AI is perhaps the most exciting innovation to enter the market […]

November 20, 2023

I was impressed the first time I saw Microsoft Copilot. It was during the Microsoft keynote at Enterprise Connect last March. Microsoft showed a fairly intuitive assistant that made things like meetings easier to manage and even miss. I was […]

November 20, 2023

Calrec is pleased to announce its flagship Argo Q console has been nominated for a NAMM Tech Award (TEC) in the Outstanding Technical Achievement in the Large Format Console Technology category. The TEC Awards honor the latest achievements in pro […]

November 14, 2023

During the month of October I attended three different industry/analyst conferences – Zoomtopia, NICE Industry Analyst Summit, and Cisco WebexOne. I quickly noticed several similar themes at these conferences: Contact center/CX takes center stage AI assistants, copilots, companions are here […]

November 14, 2023

Stenhousemuir Football Club, a prominent figure in the Scottish football landscape, is excited to announce its new partnership with StreamViral, a leading OTT sports streaming service provider. This collaboration is set to revolutionize how fans experience Stenhousemuir matches by providing […]

November 13, 2023

Two new room systems from Cisco show how much the industry has changed in the past few years. Last month, Cisco hosted the WebexOne conference and made numerous calling, meeting, and chatting announcements. I want to focus on two new […]

November 13, 2023

Yospace, the pioneer of server-side ad insertion (SSAI), and Capella Systems have collaborated on a new live orchestration implementation that creates operational efficiencies and increased advertising revenues during one-off live OTT events. This is great news for sports broadcasters and […]

November 13, 2023

XL8, a leading deep-tech startup specializing in AI-powered machine translation technology, has made a significant contribution to the field of natural language processing (NLP) by submitting a noteworthy paper to the 2023 Conference on Empirical Methods in Natural Language Processing […]