Tag: Optimization

November 17, 2021

The startup Cognigy provides a low-code AI platform for contact center automation. Through conversational automation, Cognigy lets users have a natural language interaction and speak on their own terms. Cognigy’s job is to have the ability to understand what the […]

October 8, 2021

The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them. Part […]

September 2, 2020

This series of articles started with 6 Tips to Strengthen Wi-Fi. Those covered the basics of creating a great Wi-Fi network. We’ll examine some more advanced ones in part two. Quite often, your wireless network is installed and working, but […]

August 12, 2020

The evolution to 5G is off to a strong start among communication service providers (CSPs) and momentum is building. As of March 2020, 84 CSPs have announced plans to launch 5G, and 57 have already done so, according to Omdia’s […]

July 29, 2020

Juniper Networks has driven the reach of its Mist artificial intelligence networking capabilities into the WAN for better insights and automation. After buying wireless LAN vendor Mist early last year, Juniper has been integrating Mist’s AI capabilities across its LAN, […]

April 3, 2017

When traffic demand rises, it’s tempting to take the brute force approach and invest in infrastructure to increase capacity. But this can be costly and disruptive. Surely, a better way is to make the best of the infrastructure you already […]

January 27, 2016

Starfish Associates, a leading provider of telecom software solutions for large enterprises, has introduced two new tools to its Unified Communications (UC) Monitoring & Optimization portfolio. Starfish CM Dashboard and Starfish Call Analyzer now round out the portfolio’s offerings which […]