Tag: OpenAI

July 1, 2024

The basic functionality of collaboration platforms hasn’t fundamentally changed since the pandemic started. These platforms enable video conferencing with desktop sharing and text chat, which added up to a reasonable facsimile of in-person collaboration — and while that’s good enough […]

July 1, 2024

This article provides an overview of OpenAI and its significance in the current landscape of the rapidly changing world of generative AI. OVERVIEW OF OPENAI AND ITS SIGNIFICANCE OpenAI began as the OpenAI Nonprofit (a 501c3) in late 2015 with […]

December 1, 2023

Generative AI (gen AI) could boost customer service by improving self service, and it could boost customer service by improving live agent assistance. Chad Hamblin, Director of Business Strategy with Microsoft and Simon Bamberger, Managing Director and Partner, Boston Consulting […]

September 28, 2023

Welcome to No Jitter’s Number of the Month, where we dig deeper into the research and data that’s shaping the communications technology industry. This month, we look at Calabrio’s State of the Contact Center 2023: Activating the Agent of the […]

August 10, 2023

At the Zoom analyst event in Palo Alto, California, on August 2 – 3, the company described how it plans to embrace artificial intelligence (AI) across its product portfolio, which ranges from Zoom Meetings, Phone, Chat, and Contact Center to […]

August 9, 2023

Welcome to the third of our Conversations in Collaboration. We began with Cisco’s Lorrissa Horton, who talked about the company’s approach to data security in AI. No Jitter (NJ) then spoke with Google Cloud’s Behshad Behzadi who spoke about the […]

June 14, 2023

Recently I used the standard search engines and asked: “Exactly how much money did Microsoft invest in OpenAI?” (Open AI is the company behind ChatGPT.) I got back several different answers — $13 billion, $10 billion, $100 million. But which […]

May 15, 2023

The promise of a brighter, better tomorrow: that’s the driving factor behind technological advancements. And the promise of the OpenAI generative artificial intelligence, GPT, has a tidal wave of possibility attached to it. But with every breakthrough comes new risks […]

February 10, 2023

Like you probably, I have no desire to revisit the depths of the pandemic-except to use that time as a marker that can help us see how much progress communications tools have been making since then. When everyone went home […]

February 10, 2023

OpenAI’s November 2022 announcement of a free research preview of ChatGPT to solicit user feedback took the tech world by storm. Before that, large language model and generative AI were terms used primarily by technologists working in the field. Now, its use […]

February 3, 2023

These days, the internet is abuzz over ChatGPT. The technology is a text-based artificial intelligence (AI) tool developed by OpenAI and designed for use in chatbots and conversational systems. The power of this technology lies in its ability to understand […]