Tag: Open AI

Modern Media, Unified communications

Generative AI Already Embedded in Contact Centers

August 14, 2023

Via: No Jitter

In all my decades covering technology, I haven’t seen one catch on with the speed of generative AI. Already, 27.3% of companies are using the technology for their customer-related activities, with another 47.2% planning to do so this year, according […]

Modern Media, Worldwide equipment

SK Telecom doubles performance of Titan supercomputer

February 15, 2023

Via: RCR Wireless News

South Korea’s SK Telecom (SKT) has doubled the performance of its Titan supercomputer, which was first launched as a beta in May 2022. Titan is the intelligence behind SKT’s AI model Aidat, and according to the carrier, it has now […]