Modern Media, Unified communications
May 26, 2022
Via: No JitterIn her talk at NICE Interactions Live 2022, Colleen Fazio, senior analyst, Forrester, told attendees who are “searching for their superpower” that they already have it—the voice of their customer (VoC). She also explained three factors to help contact centers […]
July 11, 2024
July 2, 2024
July 11, 2024