Modern Media, Unified communications
November 14, 2022
Via: No JitterYour organization, if it’s like most, has been fighting what feels like a losing battle to hold onto employees—a battle that’s intensified during the COVID-19 pandemic. To help you reverse the tide, [24]7.ai commissioned Opus Research to explore the topic […]
Modern Media, Unified communications
May 18, 2021
Via: No JitterLet’s consider the current state of play for a minute. Customers no longer want to talk to customer support if they can self-serve. When it comes to automated service, customers are notably positive. Consider Forrester data from 2019 showing that […]
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