Tag: customer data platform

Modern Media, Unified communications

Twilio Signal 2022: Product News Recap

November 3, 2022

Via: No Jitter

According to Jeff Lawson, Twilio CEO and co-founder, chief information officers (CIOs) have begun to change their minds about customer engagement. Where once CIOs used to focus on creating great customer experiences, they’re now figuring out how to make more […]

Networks & Systems

Twilio Flex & Segment: Good Data Powering Customer Intelligence

May 11, 2021

Via: No Jitter

Six months ago, when Twilio announced the acquisition of customer data platform (CDP) leader, Segment, CEO Jeff Lawson said the intent was to help any business make its customer engagement across every channel more personalized, timely, and impactful. One part […]