Tag: collaboration platform

October 29, 2021

On an Enterprise Connect panel a few years ago, one of the panelists responded to a question about multi-vendor interoperability by coining a phrase: “Ease of use is the new interoperability.” What he meant was that if it’s easy enough […]

September 13, 2021

Enterprise Connect 2021 marks 10 years since we gave this brand its current name; previously it was known as VoiceCon. The market has known for a decade that enterprise communications, once synonymous with telephony, was going to become much more. […]

July 29, 2021

You know you’ve made the right technology choice when you hear words such as “what in the world would we have done without this” coming from a top corporate executive. For Memorial Health System, a sprawling nonprofit healthcare organization in […]

July 23, 2021

Two big pieces of news on industry consolidation dominated the headlines this week, starting off with the announcement of Zoom’s planned blockbuster acquisition of Five9 as its entry into the contact center market. (See No Jitter’s coverage from Sheila McGee-Smith, […]

May 7, 2021

I love movie scenes where opposing sides draw up on the field of battle, then on some cue, just go at each other. I’m not a huge fan of violence, but the sense of mayhem can be sort of bracing. […]

March 22, 2021

As covered last week on No Jitter, Avaya has announced a number of updates to its Spaces team — or workstream, in its parlance — collaboration platform, which it has quietly built into a best-in-class tool for meetings. I find […]

January 19, 2021

Over the last couple of years, Microsoft has touted how its team collaboration platform, Microsoft Teams, can empower frontline workers. A slew of new features introduced last week adds to that storyline. The new features, outlined in a blog post, […]