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Conversations in Collaboration:’s Raghu Ravinutala on Automating Customer Service to Generate Real Cost Reductions

February 28, 2024

Via: No Jitter

Welcome to No Jitter’s Conversations in Collaboration series. In this current series we’re asking industry leaders to talk about how AI can boost productivity – and how we define what productivity even is – with the goal of helping those charged with evaluating and/or implementing Gen AI to have a better sense of which technologies will best meet the needs of their organizations and customers.

In this conversation, we spoke with Raghu Ravinutala, the CEO and Co-Founder of about how automating customer interactions with a generative AI-powered virtual agent can improve CX and how enterprises can evaluate the ROI of this type of solution.

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