Sorenson’s AI-Powered Solution Wins Fast Company 2024 Tech Award

November 21, 2024
Sorenson’s AI-Powered Solution Wins Fast Company 2024 Tech Award

Sorenson, a global leader in communication solutions, has been honored by Fast Company, making it to the 2024 Next Big Things in Tech list. This recognition, specifically in the Enterprise award category, highlights Sorenson’s innovative AI-powered language solution, Sorenson Forum, for its transformative impact on real-time communication. This achievement not only underscores Sorenson’s commitment to innovation but also its role in creating inclusive and accessible communication platforms that bridge language barriers.

Sorenson Forum: Revolutionizing Real-Time Communication

Innovative AI-Powered Language Solution

Sorenson Forum stands out for its ability to offer remote simultaneous interpreting and captioning services across 25 languages and 45 dialects. This groundbreaking solution ensures fully inclusive and accessible events, bridging language barriers and uniting diverse linguistic audiences instantaneously. The platform’s success is attributed to its user-friendly design and real-time capabilities, making it a game-changer in the industry. Incorporating advanced AI technology, Sorenson Forum seamlessly translates and captions spoken language in real-time, providing a robust platform for multilingual communication.

At its core, Sorenson Forum aims to revolutionize how organizations conduct global conferences, multinational team meetings, and classrooms. By automatically producing interpreted audio, captions, and transcripts in real-time for each participant’s selected language, it ensures that everyone can participate and understand the proceedings effectively. This innovation underscores Sorenson’s dedication to inclusivity and accessibility in communication. The unique selling point of Sorenson Forum is its ability to provide an immediate understanding of discussions regardless of the participant’s native language, ensuring that no one is left out during vital conversations.

Facilitating Global Conferences and Meetings

The capability of Sorenson Forum to facilitate global conferences and meetings lies in its sophisticated integration of AI and real-time language interpretation technology. Organizations can host a multilingual meeting with ease, knowing that each participant can access the discussion in their preferred language. This feature is particularly beneficial for multinational corporations that need to coordinate efforts across different regions. The real-time aspect of Sorenson Forum means that participants can engage in conversations as they happen, making decision-making processes more efficient and effective.

In addition to its practical applications in corporate settings, Sorenson Forum also offers tremendous potential for the educational sector. Schools and universities can leverage this technology to support an inclusive learning environment where students speaking different languages can follow lectures and participate in discussions. This promotes a diverse and global education environment where language is no longer a barrier to knowledge sharing and collaboration. Sorenson Forum’s ability to adapt and cater to various contexts makes it a versatile tool for both business and educational purposes.

Recognition and Impact

Fast Company’s Esteemed List

Being named to Fast Company’s 2024 Next Big Things in Tech list is a significant milestone for Sorenson. The list features esteemed brands like Adobe, Amazon, Disney, and Samsung, highlighting technology that revolutionizes real-time communication. With over 1,300 applications reviewed, Sorenson Forum stood out among the top 138 honorees, marking a notable achievement for the company. This recognition places Sorenson among the elite innovators shaping the future of tech, emphasizing the importance of their contributions to the industry. Fast Company’s acknowledgment serves as a testament to the relevance and impact of Sorenson’s solutions.

The inclusion in such a prestigious list not only highlights Sorenson’s current capabilities but also sets expectations for future developments. It evidences the company’s continued commitment to pushing boundaries and setting new standards in the communication technology sector. As more businesses and institutions recognize the importance of accessible communication, Sorenson Forum is poised to play a critical role in transforming how we interact across languages and geographies. This acknowledgment by Fast Company also helps in boosting the company’s visibility, attracting further interest and investment in their innovative solutions.

Bridging Language Barriers

Sorenson Forum’s ability to facilitate fully inclusive and accessible events is a testament to its impact on consumers, industries, and society at large. By offering remote simultaneous interpreting and captioning services, it bridges language barriers and unites diverse linguistic audiences instantaneously. This innovation is crucial in fostering global understanding and connectivity. The real-time communication enabled by Sorenson Forum is more than a technological advancement; it is a step towards a more connected and inclusive world where language differences do not hinder effective communication.

For industries reliant on multilingual interactions, such as international business, healthcare, and education, Sorenson Forum provides an invaluable service. It allows for accurate and immediate understanding across languages, ensuring that essential messages are delivered and comprehended regardless of linguistic background. This capability is particularly significant in contexts like emergency response or healthcare, where clear and precise communication can be a matter of life and death. By enabling seamless communication, Sorenson Forum is not just bridging language barriers; it is enhancing the quality of interactions and decision-making processes across the globe.

User Experience and Accessibility

Simplifying Participation

Sorenson Forum distinguishes itself from other multilingual tools by simplifying participation and reducing logistical costs. Users can join a session effortlessly using a PIN or QR code displayed by the host, and organizers can share a link to a virtual meeting room accessible on any browser or mobile device. This seamless and effortless experience sets Sorenson Forum apart in the industry. The user-centric design ensures that the platform is accessible to all participants, regardless of their technical proficiency, making it an ideal solution for a wide range of users.

The ease of access and simplicity do not compromise the platform’s robustness. Sorenson Forum is equipped with advanced features that ensure high-quality interpretation and captioning without the need for complex setup procedures. This user-friendly approach lowers the barrier to entry, enabling more organizations to adopt and benefit from the technology. By making participation straightforward, Sorenson Forum ensures that events remain focused on content and interaction rather than technical difficulties, thereby enhancing overall user experience.

Reducing Logistical Burdens

Unlike other multilingual CART (Communication Access Real-time Translation) or interpretation tools, Sorenson Forum aims to eliminate the cost and complexity associated with organizing multilingual events. By focusing on enhancing user experience, Sorenson Forum transcends technical advancements, making it a preferred choice for meeting hosts and participants alike. The platform’s ability to integrate seamlessly into existing meeting infrastructures, without requiring additional hardware or specialized personnel, significantly reduces logistical challenges.

Sorenson Forum’s efficiency in set-up and execution saves time and resources, allowing organizations to concentrate on the substance of their meetings rather than the logistics of language translation. This reduction in complexity is particularly advantageous for organizations that frequently host multilingual events, as it translates into substantial cost savings over time. Additionally, the ability to provide a high-quality user experience without the associated logistical burdens positions Sorenson Forum as a leading solution in the market for multilingual communication.

Commitment to Innovation and Inclusivity

Dedication to Technological Advancement

Sorenson’s commitment to developing cutting-edge language solutions is evident in their dedication to innovation and inclusivity. Paget Alves, CEO of Sorenson, emphasized the company’s mission to foster a more inclusive world through advanced communication technologies. This dedication is reflected in Sorenson Forum’s intuitive design and user-friendly features. Sorenson’s relentless pursuit of technological excellence ensures that their solutions remain at the forefront of industry standards and continue to set benchmarks for competitors.

Ryan Sullivan, Chief Product Officer of Sorenson, elaborated on the platform’s intuitive design, stating that it paves the way for a more connected global audience by offering a seamless and effortless experience for meeting hosts and participants alike. Users can join a session effortlessly using a PIN or QR code displayed by the host, and organizers can share a link to a virtual meeting room accessible on any browser or mobile device. Sorenson Forum is designed to be more than just a tool; it is an experience that transforms how people interact across languages.

Unveiling at CES 2025

Sorenson will officially unveil Sorenson Forum at CES 2025 in Las Vegas. During the Language Lounge event, tech media will have the opportunity to experience firsthand the power and future of Sorenson’s language solutions. This media-only, by-invitation event will include real-time demos, exclusive access to Ryan Sullivan for insights, and interactive sessions showcasing Sorenson’s latest innovations in breaking language barriers. Such an unveiling at a high-profile event like CES underscores Sorenson’s commitment to transparency and engagement with the tech community.

The unveiling at CES 2025 is expected to draw significant attention from both the media and potential users, providing a platform to demonstrate the capabilities of Sorenson Forum in a live setting. This event represents a strategic opportunity for Sorenson to not only showcase their innovative solution but also gather valuable feedback from industry experts and media professionals. By participating in CES, Sorenson further solidifies its position as a leader in the communication technology landscape and demonstrates its ongoing commitment to advancing the field.

Broader Mission and Social Impact

Enhancing Workplace Inclusivity

Sorenson’s broader mission encompasses more than just facilitating 140 million conversations across various business lines annually. The company aims to foster diverse, equitable, inclusive, and accessible communication solutions for underrepresented communities. Their services span call captioning, video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s comprehensive suite of services addresses the diverse needs of communities, ensuring no one is left behind in communication.

Through these efforts, Sorenson seeks to create an environment where all individuals, regardless of language or communication ability, can interact effectively and confidently. This mission is especially critical in sectors like healthcare and education, where accessible communication can significantly impact lives. By providing tools and services that support inclusive communication, Sorenson is not only meeting a market demand but also driving social change and promoting greater equity in communication access.

Addressing Critical Needs

Through such offerings, Sorenson not only addresses day-to-day communication needs but also plays a crucial role in interpreted emergency and health services, thereby saving lives and enhancing workplace inclusivity and job creation. This commitment to social impact underscores Sorenson’s dedication to creating a more inclusive world. By ensuring that critical services are accessible to all, regardless of language barriers, Sorenson is making a profound difference in people’s lives.

In emergency situations, accurate and timely communication is essential, and Sorenson’s solutions have proven invaluable. For instance, their services in healthcare settings ensure that patients receive the necessary information and care without misunderstandings due to language differences. Additionally, by providing job opportunities in the field of interpreting and captioning, Sorenson contributes to economic growth and employment. This holistic approach to social impact demonstrates Sorenson’s commitment to leveraging technology for broader societal benefits.

Partnership and Corporate Responsibility

Collaboration with Ariel Alternatives LLC

Sorenson is a portfolio company of Ariel Alternatives LLC’s Project Black Fund, which focuses on scaling sustainable minority-owned businesses to serve as prominent vendors to Fortune 500 companies. This partnership underscores Sorenson’s dedication to minimizing environmental impact and increasing corporate responsibility while amplifying human connection through advanced communication technologies. By aligning with Ariel Alternatives LLC, Sorenson not only enhances its sustainability practices but also supports the growth of minority-owned businesses, fostering greater economic inclusion.

This collaboration brings together two organizations committed to driving positive change through innovative solutions and sustainable practices. By focusing on environmental and social responsibility, Sorenson is ensuring that its advancements in communication technology contribute to a more sustainable and equitable future. The partnership also highlights the importance of corporate responsibility in today’s business landscape, where companies are expected to play a role in addressing global challenges.

Leading the Industry

Sorenson, a leading global company in communication solutions, has been honored by Fast Company, securing a spot on the 2024 Next Big Things in Tech list. This accolade, given in the Enterprise award category, celebrates Sorenson’s pioneering AI-powered language solution, Sorenson Forum, which has made a significant impact on real-time communication. Sorenson Forum leverages advanced artificial intelligence to facilitate seamless interaction across different languages, making communication more efficient and inclusive. This recognition underlines Sorenson’s ongoing commitment to innovation and its mission to develop accessible communication platforms that bridge language barriers for users worldwide. By creating tools that promote inclusivity, Sorenson is helping to ensure that people from diverse linguistic backgrounds can communicate effectively and participate fully in various aspects of life. This achievement reflects Sorenson’s dedication not only to technological advancement but also to fostering a more connected and inclusive global community.

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