Tag: Omnichannel CX


No Jitter Roll: Hybrid Meeting Enhancements, Omnichannel CX

October 8, 2021

Via: No Jitter

This week we share announcements around video integrations, meeting software as a service (SaaS), a contact center platform, PSTN connectivity option for Microsoft’s Operator Connect service, and three industry acquisitions. Crestron Delivers Intelligent Video Features Workplace technologies and automation provider […]

Networks & Systems

A Guide to Understanding the Omnichannel CX

July 21, 2021

Via: No Jitter

Brands have been transforming their customer experience (CX) models over the last several years, but the pandemic has been a true catalyst for accelerating this digital transformation. Between stay-at-home orders, transitioning to remote work, the rise in consumer vulnerability, and […]