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Tag: consumer privacy


Regulations

CCPA will Impact your Contact Center

August 3, 2020

Via: Telecom Reseller

Starting in May 2018, companies that stored, processed, distributed, or sold European Union (EU) citizen data¬†were covered by the General Data Protection regulations (GDPR). Those businesses that did not interact with EU citizens were exempt. If you do business domestically, […]


Networks & Systems

The Time is Now to Enforce CCPA: Are You Ready?

July 17, 2020

Via: No Jitter

As of 2006, California maintains an estimated population of 12%. Your consumer database is also likely to include information about the California citizens/consumers. If that’s the case, you have to protect the details about that person. The California Consumer Privacy […]