Tag: consultant working


Gartner CCaaS MQ Changes: What Regional Buyers Need to Know

February 11, 2021

Via: No Jitter

Like it or not, the Gartner Magic Quadrant (MQ) is the mainstage on which CCaaS providers await their positioning — a casting that many enterprises heavily consider when making contact center platform decisions. The Trans-Atlantic Quadrant Shake-Up Traditionally, Gartner offered […]