Tag: Cognigy.AI

Networks & Systems

Is ChatGPT Coming for the Contact Center?

February 10, 2023

Via: No Jitter

OpenAI’s November 2022 announcement of a free research preview of ChatGPT to solicit user feedback took the tech world by storm. Before that, large language model and generative AI were terms used primarily by technologists working in the field. Now, its use […]