Tag: cloud-delivered services

Unified communications

Contemplating CCaaS? Consider These Issues

February 22, 2021

Via: No Jitter

Many organizations are discovering the benefits of a cloud-delivered contact center. Modern contact-center-as-a-service (CCaaS) options offer increased agility, capability, and scalability over traditionally licensed solutions. The chief financial officer favors the OpEx model, and CCaaS architectures offer a number of […]