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Tag: automated speech recognition

Networks & Systems

Voice Technology Assists Humans Where Automation Doesn’t

February 8, 2022

Via: No Jitter

Deepgram, a provider of automated speech recognition (ASR) technology, teamed up with Opus Research to poll 400 enterprise decision-makers about the state of voice technology in 2022. Key findings included why improving customer experience (CX) is the primary motivation for […]

Tag: automated speech recognition

Voice Technology Assists Humans Where Automation Doesn’t

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Tag: automated speech recognition

Voice Technology Assists Humans Where Automation Doesn’t

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Latest Publications

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

What’s Your Strategy for AI in the Contact Center?

German telco 1&1 says its O-RAN network is fully functional